UCaaS is an abbreviation for unified communications as a service and generally refers to a system that combines internet-based phone and messaging into a communications platform. UCaaS is valuable to organizations because it enables different communication channels like phone, video, messaging, etc. to be used easily. This is enhanced productivity and allows business to get more output from their resources. Typically, UCaaS is delivered through different communication tools and APIs.

What can UCaaS do?

As mentioned above UCaaS enables efficient communication within a business or organization. UCaaS has become popular as it is more common for businesses to communicate internally and externally through a variety of different channels. The COVID-19 pandemic exemplified the importance of omnichannel communication with the rise in popularity of video collaboration with colleagues, clients and prospects.

What are the top Benefits of UCaaS?

The Main Benefits of UCaaS Include:

• Lower cost – businesses are saving up to 65% by switching to a UCaaS through real estate savings, IT department savings and avoiding a suite of SaaS tools that slowly add up!
• Remote work – working from home is here to stay, especially after the COVID-19 pandemic. Traditional communication systems can’t scale globally or across different locations. UCaaS leverages the internet and cloud to make that a reality. With a high-speed internet connection companies can message, video chat, file share and more.
• Security – with remote work and a spread-out workforce there comes security risks. UCaaS providers can use encryption and other security measures to keep data secure. Furthermore, using a VOIP managers can track.
• Scalability – UcaaS grows with companies and can achieve profitable scale across an entire enterprise. Enabling growth without massive infrastructure investment empowers companies to invest in employees rather than antiquated hardware systems.

Companies of all sizes and industries are using UCaaS providers to help lower costs, achieve scalability and even provide a better employee and customer experience. Leveraging high-speed internet to scale omnichannel communication is helping companies become more profitable and communicate better. UCaaS can help organizations be ready for changes to our world that have already begun like remote work and video conferencing as a legitimate business tool.

Reach out to telcosolutions.net to find the perfect UCaaS solution for you and your company!